Tough conversations, to be or not to be?

For many years I have wondered why we are not good at having tough conversations in our company, at least according to our engagement surveys for the last six years. My random thought on this topic had lead me to nowhere so far.

Recently, I decided to change the question to a more personal one: “Are you good at having tough conversations at work and why?”. To that question, I can provide many more concrete ideas and examples. Today I am going to share some of my personal experiences with crucial conversations in the workplace.